PrePay Iphone 1.1.3 day 5, an AT&T customer services nightmare
I thought the incredibly abusive saga of the 1.1.3 iPhone brick saga was just about over. I didn't post any updates and really believed the line of crap that AT&T fed me. But alas, its not only still an issue, but it gets worse. AT&T does not offer customer service (customer care) on Sundays, so now with the problem of being charged per text and for every second I access the intenet or my email still not fixed, no one is available to credit back my prepaid iPhone gophone account. So at this point, if I leave a wifi network or receive (or Send) a text my iphone 1.1.3 will be turned off. They ONLY thing I can do if I want basic cell phone service is to deposit MORE money to my iPhone GoPhone account.
This is without a question the absolute worst customer service I have ever experienced. It is now 6 days and I still have no solution, other than giving AT&T more of my money. Is this part of AT&T and Apple attempting to force me in to a two year contract that I prefer not to sign. What excuse can there possibly be for not adding ample credit to my account to carry me through the weekend if they knew no one would be available to help me on Sunday.
Although the iPhone is a cool toy, this is an absolute nightmare. Apple and AT&T are going to lose my business, where is the deity, STEVE JOBS to the rescue?? Where's the "award winning" customer service of Apple and AT&T.
Yes, I am just one little guy, writing on one basically unseen blog, but this is the only recourse I have as I continue to get screwed by two corporate giants. Apple you can take your iPhone 1.1.3 and shove it straight up your deal with AT&T.
Please read the previous posts, before the bashing, This has been a truly unbelievable lack of customer service experience.
Remember John, not his killer!!
Boycott Chapter 27!!!
Stop Peace Arch Entertainment
This is without a question the absolute worst customer service I have ever experienced. It is now 6 days and I still have no solution, other than giving AT&T more of my money. Is this part of AT&T and Apple attempting to force me in to a two year contract that I prefer not to sign. What excuse can there possibly be for not adding ample credit to my account to carry me through the weekend if they knew no one would be available to help me on Sunday.
Although the iPhone is a cool toy, this is an absolute nightmare. Apple and AT&T are going to lose my business, where is the deity, STEVE JOBS to the rescue?? Where's the "award winning" customer service of Apple and AT&T.
Yes, I am just one little guy, writing on one basically unseen blog, but this is the only recourse I have as I continue to get screwed by two corporate giants. Apple you can take your iPhone 1.1.3 and shove it straight up your deal with AT&T.
Please read the previous posts, before the bashing, This has been a truly unbelievable lack of customer service experience.
Remember John, not his killer!!
Boycott Chapter 27!!!
Stop Peace Arch Entertainment
Labels: 1.1.3, apple, apple iphone, att, gophone, iphone, pay as you go, prepaid, steve jobs
posted by Howard at 9:49 AM
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3 Comments:
I'll get the petition up and send you the link. We gotta band together against this BS!
Hey Howard, I'm going to start the petition to Apple to dump AT&T. I'm going to modify the language from this site:
http://act.credomobile.com/actnow/alert-description.html?alert_id=7631469
Let me know what you think via comment on http://igophone.org.
Hello! Is anyone doing anything about the other movie coming out, "The Killing of John Lennon?" I mean, while it DOES have John's name in the title, it is also primarily only about Chapman.
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