AT&T, iPhone 1.1.3 SMS text and Edge network accounts deleted Chicago

DAY 1...Keep Cheering for Steve

MacWorld applaudes Steve Jobs and I'm out of business.

Like most big Apple fans, I couldn't wait to update my iPhone to 1.1.3, as soon as it was announced I went to run the updates and sync with iTunes.

The new Google maps was gonna make life so much better, as the government could find me even easier if they wanted too. Unfortunately, while Steve Jobs was getting applause I was being put out of business.

I've updated hundreds of Apple products as an ex-employee of Apple (yes, I left on good terms, yes, I love the company and yes, I still own the Stock). I can live without my iPod and without mobile web, but my phone is the lifeline of my business. I suppose I need to carry a Nokia or Motorola for when I really need to make a call. iTunes seems to have been down or my iPhone is finished. I never hacked or unlocked the iPhone and I always make my donations by purchasing music from the iTunes store.

But while Steve Jobs got his applause I missed numerous important business and personal phone calls. Apple, please be sure your updates are correct before you mess with my livelyhood and increase the available bandwith on iTunes. You guys killed me today!!

Be sure to wait before you update to 1.1.3, either until an announcement is made or iTunes is brought back online

Day 2 no Texting or Internet outside of Wi-Fi

It is now Wed. Jan. 16th 2008, one full day after MacWorld, the world is still Applauding Steve Jobs and my iPhone is still not working.

It has been confirmed from AT&T technical service that due to issues with their system and the 1.1.3 iPhone update that all (At least Chicago) iPhone accounts had the Text Messageing and Edge Internet service deleted from users accounts. There is still no ETA on when our iPhones will return to full-service rather than being...Big Cell Phones.

The rep at AT&T of course blamed the 1.1.3 update and the friendly, happy Apple Store folks fall back on...it's an AT&T issue. Quite frankly, I no longer care. This is hour 28 of no Texting, email or internet for iPhone users in at the very least the ChicaoLand Area.

Steve, stop playing to the crowd and get this stuff straight. This is not the iPod busines, texting and mobile email are mission critical for business today.

Please let me know if anyone is able to nail down an ETA on the return of the services we are paying for.

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